Terms of Service
Last updated: June 2026
1. Service description
Komply helps UK venue managers assess their compliance readiness for the Terrorism (Protection of Premises) Act 2025 (Martyn's Law). Komply makes venues SIA Compliance Ready — it does not certify compliance. Only the Security Industry Authority (SIA) can certify compliance with the Act. Our Data Processing Agreement is part of these terms and sets out how we handle personal data on your behalf.
2. Eligibility
You must be the Responsible Person for the venue under the Act, or be authorised to act on their behalf. Komply is intended for use by businesses, not consumers.
3. Subscriptions and billing
- Subscriptions are annual, billed per site (location).
- Standard tier: £360 per site per year. Enhanced tier: £999 per site per year.
- Subscriptions renew automatically unless cancelled before the renewal date.
- No refunds are provided for partial periods, except where required by law.
- If a payment fails, a 7-day grace period applies before access is restricted. Your data is never deleted due to non-payment.
4. Acceptable use
You agree not to:
- Share your account credentials or allow unauthorised access
- Upload files containing malware or offensive content
- Attempt to circumvent security controls or access other organisations' data
- Use Komply to generate false compliance assessments
5. Limitation of liability
Komply is a decision-support tool. The outputs — including AI-generated action plans and Section 7 statements — are guidance only. They do not constitute legal advice. You remain responsible for your compliance obligations under the Act.
To the fullest extent permitted by law, Komply's liability is limited to the fees paid by you in the 12 months preceding the claim.
6. Intellectual property
The Komply platform, brand, and AI outputs are owned by Growtal. Your venue data and uploaded documents remain yours.
7. Termination
You may cancel your subscription at any time via Account > Manage subscription. On cancellation, access continues until the end of the paid period. You may request full data deletion via Account > Delete my account.
8. Changes to these terms
We will notify you by email at least 30 days before material changes take effect. Continued use after that date constitutes acceptance.
9. Governing law
These terms are governed by the laws of England and Wales.
10. Contact
Legal notices: info@komply.uk